Insurance Claims

All Payments for medical and surgical services are the direct responsibility of the patient. As a courtesy to our patients, Onslow Memorial Hospital will submit insurance claims to the patient's insurance company. The insurance policy is a contract between the patient and the insurance company and is in no way the responsibility of the Hospital. Therefore, the Hospital cannot guarantee payment of insurance claims.

Unpaid Insurance Claims

If an insurance company denies or pays only a portion of the insurance claim, it is the responsibility of the patient to dispute the claim with the insurance company. Patients are expected to pay all unpaid insurance claims.

If you have any additional questions regarding the payment policy, please contact the Patient Accounts Office at (910) 577-4703.