Communicate your passion to our patients

Communicate your passion to our patients

How we communicate can often make a situation memorable - in a good way, or in a bad way. How we communicate with our patients and their families can make a difficult situation tolerable, and possibly reduce the anxiety associated with their visit or admission. They feel cared for simply by hearing a status update, or perhaps by a kind word. It tells them that we care enough about them to take time out from the task at hand to give comfort with our words. As we strive to meet our various goals throughout the day, don't forget who you are, and the importance of caring. You bring so much to your roles every day! You assist people in their healing and help bring them to their optimal level of wellness - don't forget the healing power of your words.

Communicate the passion that called you to healthcare with every interaction! With renewed emphasis on this aspect of care, we will convey to our patients how very much we do care for them.

Thank you for your passion! 

 

Penney Burlingame Deal, DHA

President & Chief Executive Officer

 

07.28.17
Accountability as a path to engagement
06.28.17
Personal and professional accountability
05.31.17
Keys to awareness and perceptions
05.3.17
Thank You, High Performers
03.29.17
Communicate your passion to our patients
02.23.17
The OMH Family
01.25.17
New Year's Blessings
12.20.16
We are all ambassadors
12.6.16
Our staff as a strategic resource
09.16.16
Partners in care
08.9.16
A whole new world
07.6.16
Diversity in the healthcare setting
02.3.16
A Call for Clinical Integration
12.2.15
Where we go next
10.27.15
The rising tide of ethical conflict
09.29.15
Our albatross: 30-day readmission rate
05.21.15
A Safe Culture, A Calling from the Heart
02.23.15
Minister to suffering
01.15.15
Greeting the rising sun of the bold new year
12.15.14
Population Health - Coordination of Care
12.15.14
Awaiting a New Dawn
08.4.14
Facing what lies before us
07.7.14
Crossing the Rubicon
06.4.14
Where have all the hospitals gone?
05.6.14
A promise to keep
04.7.14
Spring of hope
11.14.13
The uncharted waters ahead: navigating the ACA
08.8.13
Fiscal year 2014 will be a tough one
07.5.13
Facing the dawn of a new era
02.13.13
The year 2012
01.6.13
The Patient Experience
10.1.12
The incoming tide
09.6.12
The new frontier - a clarion call to act
08.25.12
Building trust during difficult times
08.20.12
Letter from the 2012 Annual Report