Billing and Insurance Information

Billing and Insurance Questions

Patient Financial Services Customer Service:

  • 910-577-4703 or 1-866-735-1595
  • 241 New River Drive
  • Jacksonville NC 28540

We are committed to providing you with high quality patient care and services to include our billing process and our Patient Assistance Program. Our Patient Financial Service representatives are available to assist you from 8:00 a.m. to 5:00 p.m. Monday through Friday. We are closed for holidays.

Average Charges

For information about average estimated charges, please click here.

Payment Arrangements

You may pay your account balance by Visa, Master Card or Discover. Online payments are available at or you may set up a payment arrangement by calling our Extended Business Office at 800-737-9140 Monday through Thursday from 8:00 a.m. to 7:30 p.m., Friday 8:00 a.m. to 5:00 p.m. 

Payments can be made at the Onslow Memorial Hospital Administration Bldg., 241 New River Drive, Jacksonville NC. Drive through is available from 8:00 a.m. to 5:00 p.m. Monday through Friday. Drop off box available for after hours.