Billing and Insurance Information

Billing and Insurance Questions

Patient Financial Services Customer Service:

  • 910-577-4703 or 1-866-735-1595
  • 241 New River Drive
  • Jacksonville NC 28540

We are committed to providing you with high quality patient care and services to include our billing process and our Patient Assistance Program. Our Patient Financial Service representatives are available to assist you from 8:00 a.m. to 5:00 p.m. Monday through Friday. We are closed for holidays.

Payment Arrangements

You may pay your account balance by Visa, Master Card or Discover. Online payments are available at www.onslow.org or you may set up a payment arrangement by calling our Extended Business Office at 866-309-5834 Monday through Thursday from 8:30 a.m. to 9:00 p.m., Friday 8:30 a.m. to 5:00 p.m. and Saturday 8:00 a.m. to 1:00 p.m. 

If you do not have health insurance we offer a 25% discount if you pay your bill in full within 30 days of your first statement. Please call us at 910-577-4703 or 1-866-735-1595 option 7 to discuss this discount.

Payments can be made at the Onslow Memorial Hospital Administration Bldg., 241 New River Drive, Jacksonville NC. Drive through is available from 8:00 a.m. to 5:00 p.m. Monday through Friday. Drop off box available for after hours.

Tabs: 
Galleries: